AutoZone Auto Parts

So my family and I were in our way back to Georgia, and we had like 8 hours left. It was 5 pm and the battery warning lights came on the car. We stopped by this autozone to get it checked up. My mom needed to use the bathroom, as well as my sister, so we asked if they could use it. We went to grab some food, and my dad called them to keep him updated on when they could fix the car, the Lady was so mad and was blaming us saying we left a mess in the bathroom. My family would never do such a thing because we were raised to be respectful and leave every place clean. Even at restaurants we clean our own messes. My dad ended up cleaning their bathrooms even though we didn't make a mess. There were others at the store, and we weren't the only ones to use the bathroom. We were just trying to get home. The Lady was accusing my family of something we didn't do. It wasn't our job to clean the bathrooms, but my dad respectfully did it. I’m happy we got home, but it made me upset that we were being accused. Service was good though.

I had an amazing experience at Autozone this past week. I went in to Autozone to replace my windshield wipers that broke in the rain. Tyra provided exceptional customer service and is the sole reason for my 5-star rating! She didn’t know how to install my unique wipers, but rather than tell me to find someone else to help, she spent an hour figuring it out, in the rain no less. She never complained and handled the situation with good humor. She eventually figured it out with success, and I found I actually enjoyed my hour lost! Thank you Tyra for the amazing service!!!

I needed to get some hose clamps for a special project. I wanted the ones with the wing that allow you to tighten them without the use of a screwdriver or wrench because of the type of project I was using them for. Once I got to Autozone the young lady listened and knew exactly what I was looking for, Service was fast as well as good thanks Autozone

Called ahead to find out if they had the product I was looking for and they said they did. Got there and made sure to thoroughly read all door signs to be in compliance with ridiculous ordinances. The sign says to maintain social distance and not to come in if you are sick and to "please wear a mask" I'm unable to wear a mask due to health issues but the mask is not mandatory to enter store. I walked in and walked all around the store maskless looking for the product. I then asked a store employee where the product was and he told me. I went and located the product then proceeded to the register to check out. I was then informed I must wear a mask to checkout. I told clerk I did. It have a mask and that I had a medical exemption. He rolled his eyes and told me I could do curbside. I agreed and asked how to do it. I suggested I'd walk outside and he could run my card and bring me a receipt. He told me I had to order online. Told him I didn't have internet and he shrugged his shoulders and told me I couldn't purchase anything without a mask. I went outside to re-read the sign to make sure I didn't misread it in the first place then cracked the door without reentering to tell the clerk his sign did not require me to wear a mask it only asked me to. This bickering went on for another 45 seconds until another store employee offered to sell me the product I came for.